Preface

The operation and maintenance (O&M) of public school buildings and WASH infrastructure can be a challenge if not managed well, if resources are insufficient and if the materials used cannot be replaced or repaired easily. The aim of this publication is to equip caretakers, as well as local civil society organizations, and local governments with the relevant know - how on O&M to ensure not only long-term sustainability of the infrastructure but also the well-being of the students and teachers. It is also expected that staff of NGO’s and INGO’s use this manual as a resource to design programs and plan capacity building activities making sure that O&M is integrated in the project management cycle.

This manual outlines a process for the operation and maintenance of school buildings and wash infrastructure with a focus on managerial aspects. That means that the manual not only includes recommendations on technical aspects for the maintenance of infrastructure but it also provides a guide on important social dimensions of O&M such as, the management of staff, awareness raising and human resource management.

This manual is a living document, which will be further developed and revised through the experiences and lessons learnt collected through its application